Privacy Policy

We collect information you voluntarily provide when you:

• Submit a contact or quote request form (name, email, phone, company, message)
• Call or email us directly

We also collect non-personal technical data automatically — IP address, browser type, pages visited, and referral source — via standard web server logs and Google Analytics. This data cannot identify you personally.

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send service-related communications (quotes, project updates)
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Service providers: Email delivery (Resend), internal notification tools (Slack) — solely to process your enquiry on our behalf.
• Analytics providers: Google Analytics (anonymised, aggregated data only).
• Legal authorities: When required by law or to protect our rights.

All third-party processors are bound by data processing agreements.

We retain enquiry data for up to 3 years to support follow-up service. After this period, personal data is deleted or anonymised. You may request earlier deletion at any time (see Section 7).

Our Site uses essential cookies required for functionality and analytics cookies via Google Analytics. Analytics cookies are only set after implied consent from site use.

You can disable cookies in your browser settings at any time without affecting core site functionality.

We implement industry-standard security measures including HTTPS encryption, rate-limited form submissions, and access controls. No method of internet transmission is 100% secure; we cannot guarantee absolute security.

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

To exercise these rights, email ashwani@ashtek.in with subject "Privacy Request". We respond within 30 days.

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Our Site is not directed at children under 18. We do not knowingly collect personal information from minors. Contact us immediately for deletion if you believe this has occurred.

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the Site after changes constitutes acceptance.

For privacy-related questions or requests: